Swipe Technologies., LLC
Swipe Technologies., LLC
Effective Date: 8/20/2020
Information We Collect
We may collect personal data from or on behalf of Merchants. Merchants determine the scope of the personal data transferred to us or that we collect, and the information we receive may vary by Merchant. Typically, the information we collect on behalf of Merchants includes:
Information that we collect when a Merchant’s customers make a payment
When a customer makes a payment via a Clover POS, we collect information about the status of an check in. We record if a payment was made. We do not collect any other information regarding payments. We do process Clover stored payment information (not information we collect) for the merchant when the merchant requests a commission/service report.
Additional information Merchants’ customers provide through the Clover POS ancillary to a payment
We store check in information on behalf of a merchant. This information may include:
– Customers’ email address or phone number, such as when the customer chooses to receive an electronic receipt
– Date and time of an check in
– In addition, we collect information regarding the employees who will perform services on behalf of a customer as well as the specific services the customer is requesting
Information that we collect about Merchants’ personnel
We may collect information about Merchants’ personnel and interactions with the Clover POS, such as hours of availability and commission rates and costs for each employee.
Use of the App by Children
Minors under the age of 16 are not allowed to use our App. We do not knowingly collect personally identifiable information from children under the age of 16. In the event you become aware that an individual under the age of 16 has enrolled without parental permission, please advise us immediately.
How We Use the Information We Collect
We use the personal data we collect for or on behalf of Merchants, to provide our services and the functionality of our application: syncing of data from one device to another, back up of data for restoration of data in case of new or returned devices, or an act of nature or theft which results in the loss of the merchants device.
We may also use personal data for related internal purposes, including:
– To provide information about the application, such as important updates or changes to the application and security alerts
– To measure performance of and improve the application
– To respond to inquiries, complaints, and requests for customer support
In addition, Company may use personal data as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal processes, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern our application; (d) protect our rights, privacy, safety or property, and/or that of you or others; and (e) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
How We Share Information
We may share personal data that we collect with:
– The Merchant from whom or on whose behalf we collected the personal data
– The platform on which our application runs, the Clover POS. You may view Clover’s Privacy Notice here.
– With third parties as a Merchant may direct
– With third party service providers that help us manage and improve the application
Company may disclose personal data to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal processes, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern our application; (d) protect our rights, privacy, safety or property, and/or that of you or others; and (e) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
We may use your Personal Information to contact you with marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send.
We do not transfer any information beyond your business premises or our google cloud servers. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We only transfer information relating to check in over the internet and consider this type of data as non personal.
Your Rights and Choices
Data Subject Rights
To the extent that applicable law provides individuals with rights pertaining to their personal information, such as to review and request changes to their personal information, individuals should contact the Merchant with any requests pertaining to the Merchant’s use of our application. To the extent that Clover is responsible for responding to data subject rights requests under applicable law, individuals may contact Clover with applicable requests as explained in Clover’s Privacy Notice, https://www.clover.com/privacy-policy. Company will assist a Merchant, or Clover, as applicable, in responding to such requests subject to our contract with a Merchant or Clover.
If you have a complaint about our handling of personal data, you may contact us via the contact information provided below.
Swipe Technologies., LLC
– Address: 1156 Satellite Blvd STE 300, Suwanee GA 30024
– Toll Free: 1-888-889-6609
– Phone: 1-470-343-5510
– Email: firstname.lastname@example.org
Additional Information for Merchants Located in Europe
David, email@example.com, firstname.lastname@example.org
Company is a data processor acting for and on behalf of the Merchant that has installed our application on their Clover POS. That Merchant is the controller of personal data that we process on its behalf. Clover is also a controller of personal data in some circumstances. Clover’s Privacy Notice is available at https://www.clover.com/privacy-policy.
Legal Bases for Processing
Company processes personal data as directed or permitted by the Merchant that uses our application. The Merchant is responsible for establishing a legal basis for our processing of personal data for or on behalf of the Merchant.
Cross Border Data Transfer
When we transfer personal data outside of Europe to countries not deemed by the European Commission to provide an adequate level of protection for personal data, we make the transfer pursuant to one of the following transfer mechanisms:
– A contract approved by the European Commission (sometimes called “Model Clauses” or “Standard Contractual Clauses”);
– The EU-US Privacy Shield;
– The recipient’s Binding Corporate Rules;
– The consent of the individual to whom the personal data relates; or
– Other mechanisms or legal grounds as may be permitted under applicable European law.
You may contact us with questions about our transfer mechanism.
Subject to our agreement with a Merchant, Company retains personal data for as long as necessary to (a) provide our products and services; (b) comply with legal obligations; (c) resolve disputes; and (d) enforce the terms of any agreement we may have with a Merchant. You may contact us for additional information about our data retention practices in connection with the application.
Data Subject Rights
Under certain circumstances, data subjects in Europe have certain rights relating to their personal data, which include the rights to request from the Controller (a) access to the data subject’s personal data; (b) correction of incomplete or inaccurate personal data; (c) erasure of personal data; (d) restriction of processing concerning the data subject; and (e) that the controller provide a copy of the data subject’s personal data that the data subject provided to the controller in a structured, commonly used and machine-readable format. Data subjects may also object to a controller’s processing of personal data under certain circumstances. Where processing is based on a data subject’s consent, the data subject has the right to withdraw consent at any time; however, the withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. Data subjects may also file a complaint with a supervisory authority. You may view contact information for supervisory authorities at https://edpb.europa.eu/about-edpb/board/members_en. Data subjects in Europe should direct any rights request to the appropriate Controller.